The Four Key Dimensions of Target State Clarity
Where do you want to go? Seems like an important question before heading off somewhere. In my personal life, I am quite stubborn about not getting in the car and driving until the destination has...
View ArticleMajor banking systems outages: How to Recover, How to Avoid
Banking outages are not fun. Customers without banking services are not happy. The impact of a major systems outage is both direct based on deals not booked and services not provided and indirect —...
View ArticleThe Big Core Banking Story of 2012, and Resolutions for 2013
When I look back at 2012, there have been some great advances in the core banking space in 2012. Within my firm, we were part of 12 core banking go-lives in 2012.. to me this is a sign of real...
View ArticleBanking Automation – the Good, the Bad, and the Ugly
Automated origination methods came under fire recently in Canada where the practice of using an automated method to assist in (or to perform) property valuation assessments for mortgages is being...
View ArticleBanking’s Holy Grail – Knowing Their Followers
Relationships. The social media industry has been built on the human need to connect and maintain relationships. Connecting with friends, linking with colleagues, keeping them both up to date on...
View ArticleEnhanced Social CRM – Social Banking’s First Step
Banks, now more than ever, need to be able to engage with their clients on their clients’ terms. Clients don’t want banks they want banking. Clients expect their banks to be accessible 24/7 not only...
View ArticleRevolutionary vs. Evolutionary – Complexity is Killing Your Bank Transformation
I consider myself a Core Banking Transformation Expert. There is no school for it, no degree that can be obtained, and currently no regulating body to assign a designation and develop a body of...
View ArticleDo Banks Lack Teeth When it Comes to Marketing?
I was out for dinner the other night with an old friend whose opinion and guidance related to marketing I consider invaluable. I gave him an elevator pitch on a new social media solution I have been...
View ArticleThe Cost of Core Banking Transformation: 5 Myths Debunked
Why is it that when people think about core banking transformation programs an image of “Dr. Evil” comes to mind? There are varied reports for the cost of core banking transformation – I have...
View ArticleBanking Transformation Critical Success Factors: An Infographic
Doing all of these five things well will not guarantee success, but they will provide a solid footing for your program and avoid major structural challenges that will certainly lead to strife if not...
View ArticlePreparing for the Challenges of a Core Banking Conversion
Boarding the proverbial locomotive of a core banking system conversion is not intended for the ill-prepared organization. It is intended for the organization equipped to renovate its core operating...
View ArticleWhy Expertise Matters in Core Banking Transformation
Core banking transformation programmes done well are a heart surgery on the bank, removing the dead tissue and replacing it with healthy vital organs. Done poorly, these programs are absolute...
View ArticleThe Love/Hate Relationship with Legacy Systems
I understand.. you hate your legacy platform. This acrimony has built up over years and now even the sight of an estimate with the legacy platform included is enough to send you over the edge. It’s...
View ArticleThe iBank of Apple: Arguments for and against Apple entering retail banking
Apple is now a major retail payments processor with 575 million iTunes accounts and one click payment capability. That they highlighted this in yesterday’s worldwide developer conference is possibly a...
View Article5 Examples of Where Banks Have Missed the Mark with SOA
Oh the heady days of 2006 – when everything was possible and it seemed that by only adding one more layer of abstraction all problems would disappear. I’ve heard mixed reactions to SOA in financial...
View ArticleSmall Data – Big Data – The Relevance of Real Time
“Big Data” is a big term; probably one that is used too much. Wikipedia defines “Big Data” as “data sets with sizes beyond the ability of commonly used software tools to capture, curate, manage, and...
View ArticleHeadlights, Badges and Bumpers: Banking Product Platformization
One of the questions that I often ask banks undertaking major change programs is “Why are you doing this?” — it seems like a simple question but it can often be difficult to answer succinctly because...
View ArticleHere is a Data Approach that is Helping Financial Services Firms do More with...
Banks are under siege and it looks like this is the new normal — many new entrants are emerging and focusing on the most lucrative areas of banking. Banks are also under pressure from regulators and...
View ArticleWhere to Turn with The Internet of Things?
Disruption is the new normal in most industries and certainly this has been the case for financial services. The world of channels alone has been explosive, as has analytics and the world of data....
View ArticleToo Many Clouds on the Horizon?
Cloud is great. I like cloud. It’s a way to jettison some aspects of IT that allow for some very tedious things to be taken care of in a way that is simple. What’s not great is chaos, chaos is no...
View Article
